T E C H N O L O G I E S
Source Drive Bay
Target Drive Bay 1 - 5
EN
T
Duplicator Panel
ESC
Target Drive Bay 6 - 11
Power Switch
User Guide
1:11 HDD Duplicator Deluxe
(HDUS11325DX)
v3.1.11
Technical Support
If you need any assistance to get your unit functioning properly, please have your
product information ready and contact Addonics Technical Support at:
Hours: 8:30 am - 6:00 pm PST
Phone: 408-453-6212
Basic Instructions
I.
Installing Drive into the HDD Duplicator
For installing a hard drive on the various enclosures that come with the HDD duplicator, refer to the
bundled enclosure installation guides.
Step 1
Open the source drive door and slide in the 3.5” SATA hard disk Source drive into the drive bay. Close the
front panel and using the key provided, turn the key lock to the Lock position. This will secure the drive and
turn on the power to the hard drive.
Step 2
Open the target drive door(s) and slide in the 3.5” SATA hard disk Target drive(s) into the drive bay. Close
the front panel and using the key provided, turn the key lock to the Lock position. This will secure the drive
and turn on the power to the hard drive.
Note: Refer to the Snap-In 25 user guide for 2.5” SATA hard drive installation.
II.
Connecting the Power Cable and Powering On
a.
b.
Connect the power cord provided from the wall outlet to the back of the tower.
A main power switch is located at the back of the tower. Turn the switch on. Another auxiliary
switch is located on the front of the tower.
c.
Push the auxiliary switch button to turn on the HDD duplicator.
III.
The Duplicator Panel
There are four buttons and an LCD on the panel of HDD Duplicator.
1 – LCD shows a function or a message.
2 – it is used to scroll up function menus.
3 – it is used to scroll down function menus.
4 – it is used to execute a function.
5 – it is used to cancel a function.
1
2
Duplicator Panel
ENT
ESC
4
5
3
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
IV.
Duplicating a drive
When the duplicator powers on, it initializes and goes through the steps below
Shows the firmware version
Initialize SDRAM's status..
HD Duplicator
1-1 Ver:
Initialize SDRAM
Detect Drives' status.
Shows the first function:
Detect Drives
1.Copy HD
Copy HDD copies data directly from the source hard disk to the target hard disk.
Press ENT button to begin copy. The system will auto-detect the hard disks and show the following info on
the LCD.
Copy-36MBs 0%
235.7GB
1:48
The LCD will show the following info during the copying process: remaining time, completed percentage.
The copy speed, capacity and time will vary depending on the source hard disk. Once the copying process
is complete the LCD will display the following results.
Copy HD
OK:
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Functions
The copy controller has 11 functions in total, with the 11th (Adv Setup) being a hidden system
function that only appears when the ESC key is pressed for 2 seconds until there is a beep. These
are shown below.
1. Copy HDD
2. Async Copy HDD
3. Compare HDD
4. Async Compare
5. PreScan Source
Duplicator Controller
6. ReScan BUS
7. Source Size
8. Secure Erase
9. Overwrite
10. Setup
11. Adv Setup
10-01. Language
10-02. Copy Size
10-03. Startup Menu
10-04. Auto Compare
10-05. Button Sound
10-06. Device Info
11-01. Read Error Skip
11-02. Update Firmware
11-03. Compare Firmware
11-04. Quick Erase HDD
11-05. Full Erase HDD
11-06. H/W Diagnostic
11-07. Load Default
11-08. Copy HPA
10. Setup
10-07. System Info
10-08. Fast Copy
11. Adv Setup
10-09. Auto Start Drive
10-10. Auto Start Timer
10-11. Tolerance Size
10-12. BootTime Delay
10-13. Quick Compare
11-09. Burn In
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Copy HDD
Copy HDD copies data directly from the source hard disk to the target hard disk. Please make
sure that the capacity of the target hard disk is equal or larger than the source hard disk.
Choose option 1 from the menu:
1. Copy HDD
HDD:11 232.9GB
Press ENT to begin copy. The system will auto-detect the hard disks and show the following
copying info on the LCD.
Copy-36MB/s 0%
232.9GB 00:00:00
The LCD will show the following info during the copying process: elapsed time, completed
percentage. The copy speed, capacity and time will vary
the copying process is complete the LCD will display the following results.
depending on the source hard disk. Once
Copy HDD
OK: 11 Fail: 0
Async Copy HDD
This option is used to specify the size of the source for simplifying further copying operations.
Choose option 2 from the menu:
2. Async Copy HDD
HDD:10 232.9GB
Press ENT . Before the start of the reproduction, if theconsole detects that a hard drive
capacity is less than source, then the LCD will show the corresponding channel number.
8
Space Not Enough
And then automatically copies. The LCD will display the following info.
Acpy-36MB/s 0%
232.9GB 00:00:00
If the replication process to continue to add additional hard disk device, LCD will only show the last
completed percentage.
Once the copying process is complete the LCD will display the following results.
Async Copy HDD
OK: 11 Fail: 0
Compare
Compare HDD is used to see if the data on a source hard disk is identical to the target hard disk
after the Copy HD operation.
Choose option 3 from the menu:
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
3. Compare HDD
HDD: 11 232.9GB
Press ENT to begin the comparison. The LCD will display the following info.
Comp-23MB/s 0%
232.9GB 00:00:00
Once the comparison is complete the LCD will display the following info as well as the amount of
data on the source hard disk.
Compare OK:11
Fail: 0 Di : 0
Async Compare
Compare HDD is used to see if the data on a source hard disk is identical to the
target hard disk after the Copy HDD operation. While compare process is
on-going, allows you to plug-in additional target drives and comparison will
automatically start for the added target drive.
Choose option 4 from the menu:
4. Async Compare
HDD: 11 232.9GB
Press ENT
to begin the async comparison. The LCD will display the following info.
ACmp-23MB/s 0%
232.9GB 00:00:00
If the comparison process continues to add additional hard disk device, LCD will only show the
last completed percentage.
Once the copying process is complete the LCD will display the following results.
Compare OK:11
Fail: 0 Di : 0
PreScan Source
PreScan HDD is used to check if the source hard disk can be accessed properly.
It also tests the read speed.
Choose option 5 from the menu:
5. PreScan Source
HDD : 11 232.9GB
Press ENT
to begin scan. The LCD will display the following info
Scan-90MB/s 1%
230.6GB 00:00:27
Once the scan is complete, the LCD will display the corresponding results
PreScan OK!
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
ReScan Bus
ReScan Bus allows swapping the source or target in and out without having to
reboot the system.
Choose option 6 from the menu:
6. ReScan BUS
Press ENT to re-scan hardware. The LCD will display the following info.
Re-Scan BUS NOW?
Yes
When the scan is complete the LCD will display the fol
Bus re- scan OK!
lowing info.
Source Size
Source Size is used to show the capacity of the source.
Choose option 7 from the menu:
7. Source Size
Press ENT and the LCD will show the following info.
HDD:Hitachi
Size:232.9GB
Then press ENT and the LCD will show the data's size info.
HDD:Hitachi
Data:200.9GB
Secure Erase
Secure Erase is used to wipe the data of the hard disk, it will erase all of HDD of duplicator
(included Source HDD).
Choose option 8 from the menu:
8. Secure Erase
Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose
Yes.
Wipe all data.
Continue? No
Press ENT and the LCD will show the following info.
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
In Process
Elapsed 01:00
Overwrite
Overwrite is used to overwrite the data of the hard disk, it will erase all HDDs connected to the duplicator
(including Source HDD). There are 3 sub-options: One pass,3 pass and 7 pass.
Choose option 9 from the menu:
9. Overwrite
Press ENT to access option. By default it is One pass Use the Up and Down arrow keys to choose
other options.
9-01. Overwrite
One pass
Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose
Yes.
Wipe all data.
Continue? No
Press ENT and the LCD will show the following info.
In Process
Elapsed 01:00
Setup
Setup allows various system settings to be changed. There are 12 sub-options:
Language, Copy Size, Startup Menu, Auto Compare, Button Sound, Device Info,
System Info, Fast Copy, Auto Start Drive, Auto Start Timer, Tolerance Size and
Boot Time Delay.
Choose option 8 from the menu:
10. Setup
Language
This option is used to select the system's language sup port. By default this is set to English. Press
ENT to change the Language settings.
Language
English
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Copy Size
This option is used to specify the size of the source hard disk for simplifying further copying
operations.
10-02. Setup
Copy Size
Press ENT and the LCD will display a detailed list of options as shown below
Copy Size
100%~1% (*MB)
Use the Up and Down arrow keys to choose di erent copy sizes. The system will o er their
corresponding percentages so the user can specify the amount to copy from the source hard disk.
Press ENT to con rm and save the changes.
Startup Menu
This option allows you to set an option other than "Se tup" to be displayed as the rst available
option on the menu every time you start the system.
10-03. Setup
Startup Menu
Press ENT then use the Up and Down arrow keys to choose other options. By default the rst
menu option is Copy HDD.
Startup Menu
1. Copy HDD
Auto Compare
This option automatically compares the source hard disk with the target hard disk after a copy
operation is completed.
10-04. Setup
Auto Compare
Press ENT to access option. By default it is set to O . Use the Up and Down arrow keys to choose
On.
Auto Compare
O
Button Sound
This option is used to control the sound of a button when you press it.
10-05. Setup
Button Sound
Press ENT and the LCD will display the following info. Use the Up and Down arrow keys to choose
whether button sound is on or o .
Button Sound
On
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Device Info
This option is used to display the details of all hard disks connected to the copy controller.
10-06. Setup
Device Info
Press ENT and the LCD will display each hard disk' information in order as shown below.
0 Source CH: 0
Hitachi 232.9GB
System Info
This option displays system information.
10-07. Setup
System Info
Fast Copy
This option displays Fast Copy. Fast Copy only copies data on the source drive
to the target drives. Currently only supports FAT, FAT32, NTFS, HFS, Ext2 and
Ext3 partitions.
10-08. Setup
Fast Copy
Press ENT and the LCD will display the following info. Use the Up and Down arrow keys to choose
whether fast copy is on or o . (This function currently only e ective in FAT, FAT32, NTFS, HFS,
Ext2 and Ext3 partitions.)
Fast Copy
On
Auto Start Drive
This option is used to display to copy automatically once y ou insert HDD on target port.
10-09. Setup
Auto Start Drive
Press ENT to enter the following gure. The default is O . Use the Up and Down arrow keys to
choose 1-11.
Auto Start Drive
O
Auto Start Timer
This option is used to set the period of time when the duplicator starts copying
automatically once you insert HDD on target port. Default is set at OFF, use the
arrows to choose time.
10-10. Setup
Auto Start Timer
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Press ENT to enter the following gure. The default is O . Use the Up and Down arrow keys to
choose 5 Sec-50 Sec.
Auto Start Timer
O
Tolerance Size
This option is used to set the tolerance in terms of percentage di erence between
the source and target capacity. This is to ensure that when the target drive is
smaller than the source drive, the duplication process will not start.
10-11. Setup
Tolerance Size
Press ENT to enter the following gure. The default is O . Use the Up and Down arrow keys to
choose 1MB~100MB of source.
Tolerance Size
1MB
BootTime Delay
This option is used to to set boot delay time.
10-12. Setup
BootTime Delay
Press ENT to enter the following gure. The default is 5 sec. Use the Up and Down arrow keys to
choose 0~99 sec.
BootTime Delay
5 sec
Quick Compare
This option is used to set the size of each comparison unit.
10-13. Setup
Quick Compare
Press ENT to enter the following gure. The default is O . Use the Up and Down arrow keys to
choose 1 Byte/1K/10K/100K/1MB/10MB/100 Mbytes. (In order to improve the accuracy of pure
data can maintain the default settings.)
Quick Compare
O
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Adv Setup
Adv Setup o ers expert users access to more advanced system settings.
To access this option, hold down the ESC key for
two seconds until it appears.
11. Adv Setup
Read Error Skip
This function sets the system to ignore any errors during the copying process. Normally if there is
an error during copying a warning is displayed on theLCD. By using this function, users can also
copy a HDD with errors.
11-01. Adv Setup
Read Error Skip
Press ENT to enter the following screen. By default this option is set to OFF. Use the up and down
buttons to enable or disable this option.
Read Error Skip
O
Update Firmware
This function is used to update the system's rmware. Download the latest version of the rmware
webpage or view the instructions found later in this manual.
11-02. Adv Setup
Update Firmware
Compare Firmware
This function is used to compare the current system rmware version with the new version the user
is upgrading to. This ensures that the downloaded rmware is the latest version. The message
"Last update F/W" indicates that it is the latest version.
11-03.Adv Setup
Compare Firmware
Searching F/W ...
Please Wait ...
Last update F/W
OK!
Quick Erase HDD
This function is used to quickly erase all data on the HDD
before using this function.
. Please backup any important data
11-04.Adv Setup
Quick Erase HDD
Press ENT to enter the following screen. Use the Up and Down
buttons to select the HDD to
erase.
Quick Erase HDD
ALL/Target CH:*
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Press ENT again and the LCD will prompt you to con rm the erase operation.
All data will be
lost,Erase? No
Full Erase HDD
This function is used to full erase all data on the HDD.Please backup any important data before
using this function.
11-05.Adv Setup
Full Erase HDD
Press ENT to enter the following screen. Use the Up and Downbuttons to select the HDD to
erase.
Quick Erase HDD
ALL/Target CH:*
Press ENT again and the LCD will prompt you to con rm the erase operation.
All data will be
lost,Erase? No
H/W Diagnostic
Press ENT to enter the following screen. This function is used to check that the system is
operating normally.
11-06.Adv Setup
H/W Diagnostic
Press ENT again to enter the following screen. The LCD will cycle through the test categories as
they are performed. The LCD display is tested rst, the control panel is tested next (requires
manual operation), then followed by the system's internal diagnostics, hardware connection test
then the RAM and SD Flash test. All test results are shown on the LCD. This is a simple way to
verify that the system is operating normally.
Press ENT and the system will begin the tests as shown below.
LCD Test Start
Button Test ?
SDRAM Test:
8192Kbytes OK
Test IDE 0/1
OK
FlashTest: OK
Test nished
Once the system diagnostics have been completed the "Test finished" message will appear on the
LCD.
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Load Default
Press ESC to return to the main menu then use the ENT button to select. This function resets all
settings to their factory default. This function helps the system recover from errors caused by an
illegal operation.
11-07.Adv Setup
Load Default
Press ENT to enter the following screen. Use the Up and Down buttons to con rm reset to factory
defaults.
Load Default
Con g? Yes
If Load Default OK, this will be displayed on the LCD as shown below.
Load Default
Ok
Copy HPA
If this function is set to "ON", the system will completely copy the data in a source HDD's host
protected area.
11-08. Adv Setup
Copy HPA
The default is "OFF". Use the
ENT , Up and Down buttons to change this to "On".
Burn In
This function is used to burn test the system reliability.
11-09. Adv Setup
Burn In
Press ENT to enter the following screen.
Burn In Mode
Copy & Compare
Use the Up and Down buttons to choose Compare,Async Copy & Cmp and Async Compare, then
press ENT to con rm.
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Basic Troubleshooting
LCD
If the LCD blank after the device is turned on, check that the power cable is properly connected
and that the power supply is on.
Error Message
When the system is running a copy operation or hardwarediagnostics, if the operation is manually
terminated by pressing ESC an error message will be shown by the LCD. This may lead to an
illegal operation and cause the device to stop reminding. If this happens, the device must be
restarted.
Hard Disk
If unable to read the hard disk please check that the data and power cables are properly
connected.
Keys
If pressing the keys on the front panel produces no response from the system, the keys may have
malfunctioned. Please check the control panel to see if the wiring has come loose.
Firmware Upgrade
The device can be updated to new versions of rmware through CD/DVD-ROM. If unable to
update the rmware, check that the rmware was downloaded correctly. Afailed rmware upgrade
may cause the duplicator to become inoperable. If the system is working normally, do not attempt
this operation. If the system is already experiencing problems, please contact your distributor for
repairs.
Startup/Shutdown
Do not suddenly turn o the power while the system is performing an operation. After shutting
down normally, wait a moment (usually around 2 seconds) before starting the system again so it
can run its self-diagnostics.
About Copy HPA
The HPA(Host Protected Area) is a hidden data regionde ned inATA/ATAPI-4. This area is not
usually accessible to software. The SATAHDD Duplicate Controller supports the copying of data
from this hidden area.
Drive is locked (cannot be initialized after the SECURE ERASE or OVERWRITE)
1. Place drive in the source slot
2. Execute "PreScan" function for 1 minute
3. Press "ESC" key until you see "User Abort" on the LCD screen
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be
recognized and be able to initialize again
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Error Messages List
NO#
1
Error Messages
Description
Applied to
Source Drive Not Exist!
No source HDD exist
during operating
Copy, Async Copy, Compare,
Async Compare, PreScan
Source, Source Size, Copy
Size, Tolerance Size
2
3
UserAbort!
Cancel operating
Any function and any time
Device Info
No Drive Exist
No HDD exist during
operating
4
X Space Not Enough
Target Drive Space Not
Enough
When source capacity is
small than target
Copy, Compare
5
6
X Space Not Enough
Target Drive Fail!
When source capacity is
small than target
Async Copy, Async Compare
PreScan Source
PreScan Fail
Lose SATAconnection
during copy or bad sector
on HDD
7
Source Drive Read Fail!
Copy, Async Copy, Compare
Lose target SATA
connection on source port
during copy or bad sector
on source HDD
8
9
Target Drive Write Fail!
Target Drive Read Fail!
Target Drive Fail
Lose target SATA
connection on target port
during copy
Copy
Compare
Lose target SATA
connection on target port
during comparing
10
Lose target SATA
Async Copy, Async Compare
connection on target port
during async comparing
11
12
13
14
Target Drive Not Exist!
No HDD exist during
operating
Overwrite
Overwrite
Overwrite
Overwrite
One pass
One pass failed
Lose SATAconnection on
SATA port during Overwrite
3 pass
pass 1 failed
Lose SATAconnection on
SATA port during Overwrite
7 pass 5220.22-M
pass 1 failed
Lose SATAconnection on
SATA port during Overwrite
If you hear the warning signal while the copying function is executing (a beep every 5 seconds),
the LCD screen will display the problem status; you maypress any button to return to the copy
progress screen.
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Firmware Update Procedure
(Requires one hard drive containing the rmware le):
1. Create a 50MB HDD partition with FAT/FAT32 or NTFS les system on any SATA hard drive
2. Download the rmware and unzip the le to .BIN le format
3. Copy the .BIN le onto the 50 MB partition of the HDD
4. Insert this drive to the Source slot of the duplicator. For subsystem, connect the drive to the
Source SATA port
5. Select "Firmware Update" function under the "Setup" or "Advanced Setup" menu and press
ENT to do the update. To access the "Advanced Setup", hold onto the ESC button for 5 seconds.
The new option will appear
6. Once completed, it will reboot and show you the new rmware version
Notes:
SECURE ERASE - HDD duplicator sends a WIPE
command to the hard drive. This command lls 00 string to entire HDD
OVERWRITE - There are three options: One pass, 3 passes and 7 passes 5220.22-M. The duplicator
writes a string of pattern over the entire disk one time, three times or seven times. (5220.22-M is
the DoD standard for drive sanitization)
Please note that some drives may become locked and cannot be initialized after the SECURE ERASE
or OVERWRITE. Should this happen, use the following procedures to unlock the drive:
1. Place drive in the source slot
2. Execute "PreScan" function for 1 minute
3. Press "ESC" key until you see "User Abort" on the LCD screen
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be
recognized and be able to initialize again
CONTACT US
Phone:
Fax:
408-573-8580
408-573-8588
Email:
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